515-249-7720info@whycompany.com

State of Iowa

BEFORE

• NO STANDARDIZED ASSESSMENT FRAMEWORK
• NO STANDARDIZED ASSESSMENT PROCESS
• NO TRAINED EXAMINERS
• EXCELLENCE WAS NOT DEFINED

AFTER

• STANDARDIZED BALDRIGE-BASED ASSESSMENT FRAMEWORK IN PLACE
• STANDARDIZED BALDRIGE-BASED ASSESSMENT PROCESS IN PLACE
• TRAINED EXAMINERS IN ALL DEPARTMENTS
• EXCELLENCE WAS DEFINED

REFERENCE

Linda Leto [Manager]

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